Accessibility statement

We want everyone to be able to use this website, mybchealth.com. This statement covers this website only. It does not cover the MyBC app.

Who publishes this website

This website is published by MyBC Health.

MyBC Health, 2045 W Grand Ave Ste B, PMB 508822, Chicago, Illinois 60612-1577. Phone: 312-723-0772.

Our target

We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.2, at level AA.

How we check

We check each page as we build it. Our checks include:

• automated checks with axe, a testing tool, in a real web browser
• checks at five screen widths: 320, 390, 768, 1024 and 1440 pixels
• using each page with a keyboard only
• checking that pages fit a narrow screen without scrolling sideways
• printing pages

These checks are part of how we work. They are not a formal audit. No outside expert has audited this website yet.

Known limits

Automated tools find only some accessibility problems. Our testing with screen readers is not finished yet.

Report a problem

If something on this website is hard to use, please tell us. It helps to know:

• which page the problem is on
• what went wrong
• which device, browser or assistive technology you use

You can write to us or call us at the address and phone number above. Email addresses for questions are listed in the Contact section at the end of this page. We treat accessibility problems as faults to fix.

Changes to this statement

If this statement changes, we will post the new version on this page. The version number and date at the top will change too.